You should receive an email verifying your Magix support request.A complete software solution for all audio tasks: SOUND FORGE Audio Studio 15 offers an impressive range of creative possibilities. Click the blue "SUBMIT SUPPORT REQUEST" button at bottom of page. "Describe your issue with as detailed as possible" in the text box.ġ0, Select "CONTINUE" and enter the pertinent informationġ1. If so desired, you may change the subject text which was the previously entered keywordĩ. ![]() If not solutions are useful, scroll down to the bottom of the page and select "SEND A SUPPORT REQUEST" and log in to your account again if necessaryĨ. Enter a keyword, such as 'MP3' and click the "FIND A SOLUTION" button.ħ. At the bottom-right, click the blue button "SEARCH FOR OTHER SOLUTIONS"Ħ. Further down on the page choose your application (again): (SOUND FORGE Pro or Audio Studio)ĥ. ![]() Under "I NEED HELP WITH" > choose "Music" or other generalized category, and ignore the "Perhaps this will help you" optionĤ. Select the "SUPPORT" at the top of the pageĢ, Click the "Ask Support" box on bottom rightģ. If none are successful, file a MagixTech Support request ġ. ![]() Peruse the posts below for possible remedies. Unfortunately, opening and encoding MP3s in SF is not uncommon. Moderators are not Magix employees either and do not have access to other users information, serial numbers and such. Welcome to the Magix Sound Forge user community this a user-to-user forum.
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